Shipping Policy

At Elite Power Supply, we are dedicated to ensuring that your order is delivered on time and in excellent condition. Please review our shipping policy for details on our processing times, shipping options, and delivery areas.

1. Order Processing Times

• Handling Time: Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times and Delivery

We aim to deliver your order promptly. Once shipped, your order should arrive within the following timeframe:

• Standard Delivery: 3–5 business days from the shipping date.

Please note that delivery times may vary depending on your location and external factors such as weather or carrier delays.

3. Shipping Costs

We offer free standard shipping on all orders within the United States. There are no additional fees for handling or processing.

4. Shipping Restrictions

• Delivery Area: We currently ship only within the United States. Unfortunately, we do not offer international shipping at this time.
• PO Boxes and APO/FPO: Our shipping carriers do not deliver to PO Boxes, APO, or FPO addresses. Please provide a physical address for delivery.

5. Tracking Your Order

Once your order ships, you will receive an email with tracking information. This allows you to monitor the status of your delivery in real-time. If you do not receive a tracking email, please check your spam or junk folder, or contact us for assistance.

6. Order Changes and Cancellations

• If you need to modify or cancel your order, please contact us as soon as possible at support@ElitePowerSupply.shop or call us at +1 (213) 838-9316.
• We will do our best to accommodate changes before the order is shipped. However, once your order has been shipped, changes or cancellations may not be possible.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please notify us within 48 hours of receiving your item (or of the expected delivery date for lost items). We will work with the carrier to resolve the issue and provide a replacement or refund.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address provided by the customer, we may require additional payment to reship the item. Please verify your shipping address at checkout to avoid delays.

9. Contact Us

For any questions about our shipping policy or to inquire about your order status, please contact us:

• Email: support@ElitePowerSupply.shop
• Phone: +1 (213) 838-9316
• Address: 15037 Broadwater Way, Chester, VA 23831, United States

Thank you for choosing Elite Power Supply! We strive to make your shopping experience as smooth and efficient as possible.